We offer free shipping for orders over a certain amount.
Belgium, the Netherlands: for orders above €75
France, Germany, Spain, Austria, Luxembourg: for orders over €100
Other EU countries: for orders above €150
Other countries outside the EU: for orders above €200
Countries outside Europe: for orders above €300
Belgium: Pick-up Point: € 5 - Home delivery € 6
France, Germany, Spain, Austria, Luxembourg: €10
Other EU countries: €14
Other countries outside the EU: €25
Countries outside Europe: €36
More information about international shipping? Contact us!
If for any reason you want to return or exchange something, we are happy to help!
You can return unused items within 30 days of purchase. You can choose a refund (via the original payment method) or a store credit. Items that are in "promo" can simply be returned. With « outlet » items you will receive a voucher in exchange.
The fastest way to exchange your product is to order a new product today and return the original product. This way you will receive your product quickly and there is less chance that it will be sold out.
How does this work?
1. Send us an email to firstname.lastname@example.org with the reason for your return.
2. We will then send you an email with a free return label.
3. Mark the products you want to return on the packing list that you find with your order and include it in the package with the items you want to return. Attach the return label to the properly sealed package.
4. Take your package to the nearest postal point.
Right of withdrawalIn addition, you can also let us know that you renounce the purchase by means of the European Withdrawal Form, but you are not obliged to do so. Return the goods as explained under 'Returns'.