We offer free shipping on orders above a certain amount.
BE, NL on orders above €75
FR, DE, ES, AT, UK, LU on orders above €100
Rest of EU on orders above €150
Rest of Europe on orders above €200
Rest of World on orders above €300
BE, NL €6
FR, DE, ES, AT, UK, LU €10
Rest of EU €14
Rest of Europe €25
Rest of World €36
More information on international shipping? Contact us!
WHICH PRODUCTS WILL BE ACCEPTED AS A RETURN?
Any product you return must be in the same condition in which you received it. You have the right to open the package and check the contents, but the product must be returned unused and unwashed, including the original packaging, hangtags and labels.
Swimwear, outlet and sale products cannot be returned.
HOW DO I RETURN?
Enclose the packing list that you find with your order and mark the products you want to return. Make sure the package is properly closed and protected. Please ship the package to:
Koning Leopoldlaan 29
9840 De Pinte
Please note that you are responsible for the goods until they reach our warehouse. That's why we recommend that you choose a transport company that offers tracking.
WHEN DO I RETURN MY PACKAGE?
Please return the goods without undue delay and no later than 14 days after receiving your package.
I MADE A RETURN. WILL THE SHIPPING COSTS BE REFUNDED?
Return shipping costs will not be refunded unless an error has been made on our part. If so, please contact us as soon as possible.
CAN I REQUEST FOR AN EXCHANGE?
We don’t do exchanges. If you want a different size or a different item, you must return the purchased product and place a new order. This way you will get your favorite item the fastest and you do not run the risk of a product getting sold out.
HOW DO YOU REFUND?
We will refund the amount of the returned goods within 10 days using the same payment method you used to purchase your order.